Terms & Conditions.

Welcome to the Grivec Bros Webshop. Please review the following terms that govern your use of and purchase of products from our webshop. Please note that your use of our Shop constitutes your agreement to follow and be bound by those terms (the “Agreement”).

General

We may from time to time change the terms that govern your use of our Shop. Your use of our Webshop following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Shop from time to time.

Site contents

Unless otherwise noted, all materials, including images, illustrations, designs, logos, photographs, video clips, written and other materials that appear as part of this Shop (the Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Grivec Bros collectively, and its subsidiaries and/or affiliates. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Grivec Bros.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

User comments, feedback & other submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Grivec Bros on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain Grivec Bros property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Grivec Bros of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Grivec Bros will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Grivec Bros is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Shop will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that noComments submitted by you to the Shop will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Grivec Bros may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Shop sweepstakes, contests, promotions, and/or requesting promotional information or productpdates, you agree that Grivec Bros may use your information for marketing and promotional purposes.

Grivec Bros’ communication to you

You agree that Grivec Bros may send electronic mail to you for the purpose of advising you of changes or additions to this Shop, about any of Grivec Bros’ products or services, or for such other purpose(s) as Grivec Bros deems appropriate.

Links to other website & services

To the extent that this Site contains links to outside services and resources, the availability and content of which Grivec Bros does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the webshop. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Indemnification

You agree to defend, indemnify and hold Grivec Bros harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the webshop.

Disclaimer

THIS WEBSHOP AND ALL CONTENTS OF THE WEBSHOP ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT GRIVEC BROS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Inaccuracy disclaimer

From time to time there may be information on www.grivecbros.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.  If you are not completely satisfied with your shop.grivecbros.com purchase you may return it with your invoice to Grivec Bros. Please see our Return Policy.

Termination

This Agreement is effective unless and until terminated by either you or Grivec Bros. You may terminate this Agreement at any time. Grivec Bros also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Shop, if in Grivec Bros’ sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Grivec Bros, you must promptly destroy all materials downloaded or otherwise obtained from this Shop, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

Contact Us

Please feel free to contact us with any questions or concerns at +31 (0) 455454219
or support@grivecbros.com
Our customer service hours are:
Monday – Saturday 10,00 – 16,00

Shipping options

International customers outside the EU (European Union), please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us , please check with your local customs office for your local rules and regulations. Note that we wil not pay for any additional customs fees, import taxes or brokerage fees.

Most in-stock orders ship within 48-hours, Monday to Friday. Orders placed on holidays or weekends will begin processing the next business day. Orders ship from our warehouse in Chevremont, Netherlands. If items in your order are out of stock we’ll notify you by e-mail. Most backorders ship within 2-3 weeks.

Your shipping rate will be calculated according to weight of your order and your shipping address. You will be able to see your calculated rate before placing the order.

Returns & Exchanges

All returns must be returned to us within 14 days of receiving it and returned in unused condition and the original packaging, unless there is an manufacturing defect. Your package must include the original invoice as well as an completed return document. This document can be downloaded on our site.

Grivec Bros unconditionally guarantees all products we manufacture and sell to be free from defects of workmanship. We will gladly replace or refund you for any defective items you wish to return. We will cover the shipping cost of your return as well as the shipping out of a replacement.

If you’re unsatisfied with the fit, quality, color, size of an item, you may return it and choose an alternate item or get a refund. If you would like an alternate item as an exchange, please submit the new item with the exact size and color on your return document.

All returns must be pre-approved and issued a Return Authorization (RA) number. To receive your RA number, please contact Customer Service at
support@grivecbros.com.

All returns must be prepaid. Please do not mail any packages C.O.D., as they will not be accepted

We suggest that you send your return by traceable carrier in the event that the package is lost.

All returns will be credited to the original account used.

No refunds are available for sale items – only exchanges.

Return exceptions: Items that have been worn, laundered or altered in any way cannot be accepted for exchange or return. Please send all returns or exchanges to:

Grivec Bros
st. Pieterstraat 61
6463 CS Kerkrade
Netherlands

Attn: Returns

Privacy & Security

Your privacy is important, and we are committed to protecting that privacy when you shop with us.

When you place an order we ask you for the information we need to process that order. If you choose to set up an account then your information will be securely stored until you are ready to place your next order. We offer this service for your convenience. You may choose not to set up an account, if you prefer. We do not store credit card details as a part of your account.

Our security system prevents unauthorized access to your personal information whether you are online or off-line.

We never share your personal information with any other business or organization.

Our site uses ‘cookies’, small bits of electronic information which are stored by the web browser on your computer’s hard drive. No personal information is stored on the cookie. You may, if you choose, turn off the cookie function in your web browser. Cookies allow us to gather information about which parts of our site are more popular, and to tailor our products to the needs and interests of our visitors.

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